Terms & Conditions
We are here to help with any of your Quik Pod questions!
Please call us at 1 (800) 567-0878.
We back all our products 100%! If you would like to return your purchase, in factory sealed condition, return it for a refund (less S&H). Return period is 14 days from date of purchase with a return authorization number. Only unopened product can be accepted for refund.
60 Day Repair or Replacement for any Quik Pod purchased directly from this website if there is a manufacturing defect. Please note that all other warranty claims will be referred to the respective party if the purchase is not made directly from our site. When you purchase from our site directly you are assured that you have the newest version from our production line and that we have your purchase history on record to validate your warranty.
At Fromm Works Inc. we stand behind our handheld monopods and they are guaranteed against all manufacturing defects.
If your Quik Pod malfunctions, please send your item and all of the parts to us for repair or replacement via USPS 1st Class Mail or Canada Post 1st Class Mail. (Please be advised that postal equipment tears an ordinary envelope and unprotected items are lost).
Upon receipt, your Quik Pod product will be thoroughly inspected by our Quality Control Department to determine the cause of the malfunction and your repair or replacement will ship via standard shipping to any U.S. or Canadian address within three weeks at no cost to you. (During the holiday season from Thanksgiving through the New Year, this time period may be extended to four weeks from date of receipt).
We cannot be responsible for an item that is lost or damaged due to inadequate packaging and recommend that you insure your shipment in case of loss in transit.
To return your item, please follow the instructions below:
1. Securely package the item in a small box
2. Include your Order Number, Name, Mailing Address, Telephone Number and Email Address (if you don’t have an order number from us, please tell us where you got your Quik Pod)
3. Send to:
Please contact us so we can provide the return address nearest to you.
If you have any questions or need further assistance, please email our Consumer Service department at firstname.lastname@example.org.
Cameras and smartphones not included. Colors may vary.
At Fromm Works Inc. we seek to continually improve our products. Thank you for giving us the opportunity to correct the issue with your Quik Pod product.
Please! We want any suggestions on ways to better serve you. Contact us immediately if there are any questions about our products, services or new product suggestions, anything.
Phone Order Hours
Our phones are open for your orders: Times listed are EST Time
Monday thru Friday 9:00 a.m. to 5:00 p.m.
Order Toll Free 1-800-567-0878. Call us any time during our business hours. We do not use an outside processing center. This allows us to have better control and faster turn-around on your order. Order online 24/7.
We accept VISA, Mastercard, American Express, Discover and Pay Pal.
We never sell or rent your personal information to any third parties under any circumstances.
When you make a purchase from Quik Pod.com, we collect your name and payment method information, such as credit card information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).